Thanks to their diamond cutting facility in India all their diamonds are imported at mining cost, giving them an edge over their competitors. Most of the jewellery they produce is manufactured in-house hence keeping costs to a minimum. Not having a retail presence allows them to keep overheads as low as possible. Furthermore, to manage their online operations they have developed an in-house fulfillment system instead of outsourcing the same which has led to substantial savings.
How long have they been in business?
Their partner companies have been in the diamond business since 1961.Thanks to their vertical integration with DTC sightholders they open their factory in Surat ‘ India in 1987. In the last 20 years they have been consistently improving the art of diamond cutting and investing heavily in the latest technology and machinery.
What happens if you don’t like the item?
At Diamond Manufacturers they offer a No Questions Asked 30-Day Money Back Guarantee valid from the date you receive your purchase.
How do their prices compare to other internet retailers?
Their prices are lower than on the other online stores. As you are purchasing directly from the main source they are able to pass the savings directly to you by eliminating all the traditional layers of wholesalers and retailers in the supply chain.
Do they make custom jewellery?
Yes. They have a team of skilled professionals which specialize in creating made-to-order pieces. They can create the piece of your dreams from a single image in a record time of 5 days. Please note timeframes can be extended depending on the complexity of the piece. For more information email email@example.com
Do they have the same style rings in different sizes?
They stock most of their rings in a variety of sizes. If for any reason your ring size is not available they’ll gladly resize it for you.
Do all products carry a hallmark?
Yes. All their products have been hallmarked by the London Assay Office.
Does my piece of jewellery come with a valuation?
Yes. Every piece of jewellery is supplied with a valuation for insurance purposes.
How do I know if your diamonds are conflict-free or not?
All their diamonds are conflict-free and come with written guarantees. As diamond cutters and dealing directly with the DTC (The Diamond Trading Company) they are involved in their code of best practices and the whole supply chain from mine to the end consumer hence controlling the quality assurance of the product from start to finish.
How is my jewellery packaged?
Every product comes with a beautiful presentation box, and can be accompanied by a personalized message on a gift card and gift wrapped for free on request. You can select your gift preferences during checkout.