Zalando offers its customers more than just shoes! Zalando provides a comprehensive shopping experience. Their goal is to offer their customers and clients a wide range of cutting-edge shoes and fashion items with excellent customer service and the advantages of an easy and secure online shopping experience. Once the desired items are in the cart, their customers can choose between the various secure payment options. Payment can be simply made by invoice, direct debit, prepayment or credit card. After a successful order, their customers are informed about the current status of their order. Each customer receives a tracking number with which they can follow up their order until delivery. At Zalando, customers don’t pay a penny for the shipping of their orders! Unlike other online stores, there is no minimum order value at Zalando. Whether a shoe costs £9 or £99, it doesn’t matter to us- shipping is always free! Their customers and clients can use the toll free hotline or the customer service chat on the topic “footwear and fashion" and also address their questions to the expert customer support. There is an extensive range of services available to their customers – personal, professional and speedy. On Zalando, customers will find big international brands such as Boss Orange, Guess, Timberland and Geox and more, as well as exclusive fashion labels such as Apepazza, Latitude Femme or Beverly Feldman, which are often hard to find in the shops.